Bad Penny Operator Panel works exclusively with Stern Insider Connected™ pinball machines. Upload your weekly audit CSVs and get instant charts, trend lines, and health alerts. Know which machines are earning, which are struggling, and which need attention before your next collection run.
Built by an operator, for operators. No spreadsheets, no manual math. Just upload and go.
Week-over-week plays, earnings, and ball time for every machine on your route. Spot your earners and your underperformers at a glance.
Set expected weekly hours per location. Get flagged when a machine runs short. Catch an unplugged game before you lose a week of earnings.
Drop in your weekly Stern audit files, one or many at a time. Duplicate detection keeps your history clean automatically.
View charts by venue. See which location is carrying the route and which machines are underperforming at each spot.
Optional encrypted earnings storage. Enable it to see dollar-per-week trends. Disable it and your data is immediately and permanently deleted.
Send audit data directly from scripts or your own tooling with a simple REST API. API key management is built in.
Stern fault alerts appear on your dashboard, grouped by location and machine. Resolved faults turn green once the issue clears.
New faults and coin door events hit your inbox within minutes of the fetch script running. Alerts are grouped by location. Add up to 3 recipients — useful when different techs cover different venues.
Every coin door open event is logged permanently per machine. A complete, tamper-evident service history for every game on your route.
Our free fetch script checks for tech alerts every few hours and downloads your weekly CSV on Thursdays. No manual portal visits needed.
Optional TOTP-based 2FA for every account. Scan a QR code with any authenticator app and your dashboard requires a second factor to access.
No software to install, no configuration required.
Log in to the Stern Insider Connected Pro operator portal and download your weekly audit CSV files for each location on your route.
Drop one or more CSV files into the upload page. The parser handles normalization, deduplication, and encryption automatically.
Trend charts update immediately. Check plays, earnings, ball time, and power-on health for every machine on your route.
Want to automate it? Our free fetch script pulls tech alerts every few hours and downloads your weekly CSV automatically. Find it in the API docs after signing up.
Preview the script →
One flat rate. Every Stern Insider Connected™ machine on your route, every week.
* Requires the automated fetch script running on a schedule to collect data from Stern.